Privacy Policy

GDPR

Under GDPR, we have a legal duty to protect any personal information we collect from you, we do not pass on your details to any third party.

Your rights

Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. These are;

Visitors to our website

When someone visits www.mega-electrical.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in an anonymous way which does not identify anyone individually. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be open about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies

Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to the owners of the site. For instance, we use Google Analytics cookies to track users’ behaviour whilst on the site. By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by Mega Electrical NW Ltd includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally.

What information do we collect?

We monitor user activity to enhance content provided on our website site, we use Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’ and JavaScript code to help analyse user activity on websites. The information generated about your use of the website (including your anonymised IP address) will be transmitted to and stored on Google servers in the United States.

Google will use this information to produce user activity reports for this website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

Google will not associate your IP address with any other data previously held. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if cookies are disabled, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Read Google’s Privacy Policy and Google’s Terms of Service for detailed information.

People who contact us via social media

If you send us a private or direct message via social media the message will be stored by Mega Electrical NW Ltd for three months. It will not be shared with any other organisations.

People who email us

We use Mozilla Thunderbird to receive and send email communications and you can view their privacy policy here.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Complaints or queries

Mega Electrical NW Ltd tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Mega Electrical’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Changes to this Privacy Policy

If this privacy policy changes in any way, we will place an updated version on this website. Regularly reviewing this page ensures you are always aware of what information we collect and how we use it.

Feedback

We welcome your feedback. If you contact us asking for information we will endeavour to respond within five working days.

We do not pass on any of your personal information when dealing with your enquiry unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.

How to contact us

If you want to request information about our privacy policy, you can email us at lucie.thomas@mega-electrical.co.uk or write to:

Mega Electrical NW Ltd, The Rising Sun, Denbigh Road, Nannerch, CH7 5RH

May 2018